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flying high

October 25, 2007

For the last two and a half years, Mr. Angst has not been able to check in for flights online. (That post doesn’t explain that it’s definitely Mr. Angst who hasn’t been able to check in online, but we very quickly discovered it’s Mr. Angst who has the problem when I was able to check in online for a flight and he wasn’t.)

If we fly American or Continental or any other airline with reserved seating, this isn’t really a problem. We have to get to the airport a little early so Mr. Angst can check in at the ticket counter (no kiosks for us), but otherwise, it’s just not a big deal. Southwest, though, is different. Since Southwest boards in groups by when you check in, and you can check in online 24 hours in advance, Mr. Angst hasn’t been able to board in Group A for a very long time. (Well, OK, he has, but only by piggybacking on my Group A boarding pass, and only if I was able to check in online. Sometimes, when we’ve bought our tickets together, the whole confirmation number gets locked out and even I can’t check in online. That changed about a year ago—I think Southwest upgraded its online check-in system. But still.) Even worse was if Mr. Angst had to travel alone on Southwest (still the cheapest and most convenient airline for flying back home). He’d get to the airport 3 hours early and still be stuck in Group C.

Last night, I got online to check myself in for our flight tonight. I knew I’d be able to check myself in, since my ticket was purchased separately and had its own confirmation number. At the very least, we knew Mr. Angst would be able to board in Group A with me. We’d still have to get to the airport a little early, though, so he could stand in line at the ticket counter to check in.

On a lark, I decided to go ahead and try his confirmation number, because, hey, why not? And guess what? He could check in. Sometimes, he’s been able to check in on a return flight, presumably because being cleared for the first leg of a flight cleared him for the last leg. But Mr. Angst has not been able to check in online for an originating flight in two and a half years—and now, suddenly, he can.

I sincerely hope this means that his name was purged from whatever list it has been on during a routine update. Current news reports indicate the watch list is growing rather than shrinking. But it appears that, at the very least, it’s shrunk by one in the last few months. And I am SO glad.

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Categories: just me
  1. October 25, 2007 at 3:45 pm

    I think, eventually, every person in the US will be on the watchlist, so they’ll be able to allow everyone to check-in on-line again. Or no one. But either way, it’ll level the playing field… 🙂

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